PRIVACY POLICY

This policy explains how Valetti Giaro collects, uses, stores and shares personal information when you visit our website, place an order or contact customer support. Operational details depend on the services and settings enabled in our Shopify store and should be checked before publication.

1. Introduction

“We”, “us” and “our” mean Valetti Giaro. We handle personal information in connection with our online store and customer communications. The purposes and legal grounds depend on the circumstances and applicable law. Where consent is required, we seek it before optional processing; visiting this website alone is not consent to every use.

2. Personal information we collect

Depending on how you use the store, information may include your name, email address, telephone number, account details, billing and delivery details, orders, payment status, returns, support correspondence and information you choose to submit. Technical or usage information such as device, browser, IP address, approximate location, pages viewed and interactions may also be recorded, subject to settings and consent requirements. Payment details are handled through checkout and payment services; do not send card details by email. We do not intend to collect sensitive personal information through this store.

3. Sources of personal information

We may obtain information directly from you, automatically from your device when you use the website, and from service providers involved in store operations, transactions or communications. Shopify or other third parties may provide information when you choose to use their services, subject to their privacy notices.

4. How we use personal information

Information may be used as appropriate to process and fulfil orders, take or confirm payment, arrange delivery, manage returns, provide order updates and customer support, operate and improve website functionality, protect the store and transactions, detect and prevent suspected fraud or security incidents, understand store performance through analytics where configured and permitted, and send marketing where permitted and, when required, with your consent. Depending on context, a lawful basis may include contract performance, legal obligation, legitimate interests not overridden by your rights, consent or another basis allowed by law. You can withdraw consent where processing relies on it.

5. Cookies and similar technologies

Cookies, pixels and similar tools may support essential functions such as cart, checkout, security and preferences. Depending on actual store configuration and your choices, they may also support analytics or advertising. Optional technologies are used only where allowed by applicable law and consent requirements. Manage choices through available cookie controls and browser settings; disabling some technologies may affect site functionality. The specific tools must be checked against the live cookie banner and configuration.

6. How we share personal information

We may share information as reasonably necessary with Shopify and service providers supporting store operations, payment processing, delivery, returns, customer support, hosting, analytics or marketing. The recipients depend on the services actually enabled. We do not claim any particular provider or advertising service is used unless configured. We may also disclose information where required by law, to protect rights and safety, or in a business transaction, subject to applicable law.

7. Shopify and third-party services

Our store is hosted on Shopify, which processes information to provide and operate its platform and related services. Depending on our configuration, third-party services may support payments, fulfilment, delivery, customer communications, analytics or marketing. These providers may handle information under their own terms and privacy notices. Check current Shopify settings and installed integrations to identify the services in use. Third-party websites follow their own privacy practices.

8. Data retention and security

We retain information for as long as reasonably necessary for its collection purpose, including fulfilling orders, handling returns or disputes, maintaining records and meeting legal obligations. Retention varies by information type and circumstances; specific periods must be confirmed against operational and legal requirements. We use reasonable measures intended to protect information, but no transmission or storage method can be guaranteed completely secure.

9. Your privacy rights

Depending on your location and applicable law, you may be able to request access to, correction of, deletion of or a copy of your personal information, and object to or restrict certain processing. You may also have rights to withdraw consent, complain to a data protection authority or exercise other rights provided by law. Rights are subject to conditions and exceptions. Contact us to make a request; we may need to verify your identity and will respond as required by law.

10. Marketing preferences

Opt out of promotional emails using the unsubscribe link or by contacting us. This does not stop service communications about orders or other non-promotional matters. Marketing through other channels is subject to the choices and consent rules applicable to that channel.

11. International data transfers

Shopify and service providers may process information outside your country. For international transfers, we and relevant providers will use safeguards and transfer mechanisms required by applicable law. Locations and safeguards depend on configured services and should be confirmed against current provider arrangements.

12. Children’s privacy

This store is not intended for children who cannot legally provide valid consent to processing. We do not knowingly collect children's information where unlawful. If you believe a child has provided information, contact us so we can review and take appropriate steps.

13. Changes to this privacy policy

We may update this policy to reflect changes in practices, services or legal requirements. We will revise the “Last updated” date and provide additional notice where required.

14. Contact information

For privacy questions or requests, contact Valetti Giaro at valettigiaro@gmail.com or visit https://valettigiaro.com.

Before publication, review this policy against the live cookie and consent settings, installed Shopify apps and integrations, payment and delivery arrangements, marketing configuration, retention practices and applicable business disclosures. This text does not claim those details have been independently verified.