TERMS OF SERVICE

1. Online Store Terms

You must be legally permitted to enter into a binding agreement in your place of residence to use this store or place an order. You agree to use the website only for lawful purposes and in accordance with these terms. You must not introduce viruses, malicious code, or other harmful technology, or attempt to interfere with the website, its security, or its operation.

2. General Conditions

We may restrict or refuse access, service, or a transaction where we have valid grounds, including suspected fraud, abuse, or unauthorized activity, subject to applicable law. You must not copy, reproduce, sell, resell, or exploit any part of the website or its content without our prior written permission.

Nothing in these terms excludes or limits any consumer rights that cannot lawfully be excluded or limited.

3. Website Information

We make reasonable efforts to keep website information accurate and current, but errors, omissions, or outdated information may occur. Product colours shown may vary depending on your screen, device, and display settings. Website information is provided for general information and does not override your statutory rights.

4. Products and Availability

Products are subject to availability. We aim to describe and display product details as accurately as possible, although presentation may vary by device. If a product is faulty, damaged, or not as described, your statutory rights and remedies remain unaffected.

5. Prices and Payments

Product prices and any applicable charges are displayed during checkout before you submit your order. You must use a payment method made available at checkout and be authorized to use it. If a pricing error is identified, we may correct it and, where permitted by law, contact you to confirm the correct price or cancel the affected order and arrange any required refund.

6. Orders and Order Confirmation

Submitting an order is a request to purchase the selected products. You will normally receive an order acknowledgement by email; receipt of that acknowledgement does not affect any rights you have under applicable law. If we cannot fulfil an order, we will contact you and arrange any refund that is required.

7. Shipping and Delivery

Delivery estimates are provided on our website and are estimates only; delays may occur. For delivery destinations, timeframes, charges, and further details, please see our Shipping & Delivery policy. Your statutory rights relating to delivery are not affected.

8. Returns and Refunds

Valetti Giaro offers a 30-day return period, subject to the conditions set out in our Returns & Refunds policy. Please refer to that policy for eligibility, return procedures, shipping costs, and refunds. This return period does not remove or restrict any mandatory statutory consumer rights, including applicable rights relating to withdrawal or goods that are faulty or not as described.

9. Personal Information

Personal information provided through our website is handled in accordance with the Valetti Giaro Privacy Policy, which explains how information is collected and used.

10. Third-Party Services and Links

Our website may include links to third-party services or websites that we do not own or control. We provide links for convenience and are not responsible for third-party content, services, or policies. Your use of a third-party service is governed by its own terms and privacy practices; please review them before proceeding.

11. Reviews, Feedback and Submissions

If you submit a review, suggestion, or other content, you confirm that it is truthful to the best of your knowledge, lawful, and does not infringe another person’s rights. You retain ownership of your content. You grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, and adapt that content in connection with operating and promoting our services, subject to applicable law. We may remove content that we reasonably consider unlawful, harmful, or in breach of these terms.

12. Prohibited Uses

You must not use the website to violate any applicable law; infringe intellectual property or privacy rights; harass, threaten, or discriminate against others; submit false or misleading information; distribute malicious code; interfere with security or service operations; or use the website for unauthorized commercial or fraudulent purposes. We may take reasonable steps to address suspected misuse, subject to applicable law.

13. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis. Nothing in these terms limits liability where it would be unlawful to do so, including liability that cannot be excluded under consumer protection law. Subject to that restriction, we are not liable for indirect or consequential loss that was not reasonably foreseeable when the relevant agreement was made. These terms do not affect your statutory rights.

14. Indemnification

To the extent permitted by law, you agree to be responsible for losses and reasonable costs we incur as a direct result of your material breach of these terms or unlawful misuse of the website. This does not apply where the loss was caused by our own breach, negligence, or other conduct for which liability cannot lawfully be excluded.

15. Severability

If any provision of these terms is found to be unlawful or unenforceable, it will be applied to the maximum extent permitted, and the remaining provisions will continue in effect. This will not reduce any consumer protection that must apply by law.

16. Termination

These terms apply while you access or use our services. We may suspend or end access where reasonably necessary, including in response to a material breach or security risk, subject to applicable law. Any provisions which by their nature should continue after termination will remain in effect. Ending access does not affect accrued rights or mandatory consumer rights.

17. Entire Agreement

These terms, together with the policies referenced on our website, describe the agreement between you and us concerning use of the website and our online store. They do not exclude rights or remedies that cannot be excluded by law, and do not override any specific agreement made with you for an order where applicable.

18. Governing Law

These terms are governed by the laws applicable in the Netherlands, without limiting any mandatory consumer protections or rules that apply in the country where you reside. Where required by law, disputes may be brought before the competent courts in your place of residence; otherwise, the competent courts in the Netherlands will have jurisdiction.

19. Changes to These Terms

We may revise these terms from time to time by publishing an updated version on this page. The “Last updated” date indicates when the terms were most recently revised. Changes apply from publication unless stated otherwise or applicable law requires a different approach. Your use of the website after publication is subject to the revised terms; changes do not retroactively alter rights relating to an earlier order.

20. Contact Information

For questions about these Terms of Service, contact Valetti Giaro at valettigiaro@gmail.com or visit valettigiaro.com.